Faq

  • Do your products need to be refrigerated?

  • All of our items are shelf stable. All Chili Crunch and Liquids products should be refrigerated after opening.

  • FedEx says my order has been delivered but I don't see it, what do I do?

  • Please wait at least 2 days after it has been marked delivered and if it has not arrived by then reach out to the Customer Service team.

  • My transaction keeps declining, why is that?

  • Make sure your shipping address is typed in correctly and that the billing address is what your bank has on file. Please reach out to the Customer Service team if these do not work.

  • Other Questions?

  • See here for more FAQs

Get In Touch

We value our customers greatly and are always here to help. If you have any questions, queries, or comments, feel free to drop us a line, and we will get back to you as soon as we can.

Please note, our hours are Tuesday through Saturday: 10am-6pm EST